Shipping policy

Last updated: March 27, 2026

Thank you for shopping with nexvora. Below you will find all information regarding our shipping practices.

1. Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays in Germany). You will receive a confirmation email once your order has been shipped.

2. Shipping Destination

We ship from our location in Lamstedt, Germany. We currently ship within Germany and to international destinations. Delivery times and costs may vary depending on your location.

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order (measured in kilograms) and your delivery address. All prices are displayed in EUR (€).

4. Delivery Times

Germany: 2–5 business days
EU countries: 5–10 business days
International: 10–20 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

5. Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.

6. Lost or Delayed Shipments

If your order has not arrived within the estimated timeframe, please contact us at marymcmahon3025@outlook.com and we will investigate with the carrier.